Privacy Policy

Definitions and Interpretation

1. In this Privacy Policy, the following definitions are used:

2. In this Privacy Policy, unless the context requires a different interpretation:

• the singular includes the plural and vice versa;
• references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
• a reference to a person includes firms, companies, government entities, trusts and partnerships;
• "including" is understood to mean "including without limitation";
• reference to any statutory provision includes any modification or amendment of it;
• the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

3. This Privacy Policy applies only to the actions of Epic Software Labs Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Epic Software Labs Ltd is the "data controller". This means that Epic Software Labs Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

5. We may collect the following Data, which includes personal Data, from you:

• name;
• email address;
• profile photo;
• job title and company name;
• phone number;
• address;
• social media profile links;
• business card information you create or scan;
• contact information of people whose cards you save;
• billing and payment information;
• IP address and device information;

in each case, in accordance with this Privacy Policy.

How We Collect Data

6. We collect Data in the following ways:

• data is given to us by you; and
• data is collected automatically.

Data That is Given to Us by You

7. Epic Software Labs Ltd will collect your Data in a number of ways, for example:

• when you contact us through the Website, by telephone, post, e-mail or through any other means;
• when you create an account and set up your profile;
• when you create or edit your digital business card;
• when you scan a physical business card using our OCR feature;
• when you save contacts to your account;
• when you purchase products or subscriptions;
• when you sign in using third-party authentication (Google, Apple, Microsoft);

in each case, in accordance with this Privacy Policy.

Data That is Collected Automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:

• we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
• we collect analytics data about your business card views, shares, and saves to provide you with insights.

Third Party Services

9. We use the following third-party services to operate our platform:

• Clerk: Authentication and user management
• Convex: Database and real-time data synchronization
• Google, Apple, Microsoft: OAuth authentication providers
• AI Services: Business card scanning and text extraction (OCR)
• Payment Processors: Secure payment processing
• Analytics Services: Website usage analytics

These services have their own privacy policies governing the use of your information.

Keeping Data Secure

10. We will use technical and organisational measures to safeguard your Data, for example:

• access to your account is controlled by a password and a user name that is unique to you.
• we store your Data on secure servers.
• we use encryption for data in transit (HTTPS/TLS) and sensitive data at rest.

11. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@epicsoftwarelabs.com.

12. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

13. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

14. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

15. You have the following rights in relation to your Data:

• Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
• Right to erase - the right to request that we delete or remove your Data from our systems.
• Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
• Right to data portability - the right to request that we move, copy or transfer your Data.
• Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

16. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@epicsoftwarelabs.com.

17. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

18. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Cookies

19. This Website uses cookies. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. We use cookies for the following purposes:

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They include authentication session cookies to keep you securely logged in, cookie consent preferences, and security tokens.

Functionality Cookies

These cookies remember your preferences such as theme (light/dark mode) and language settings to provide a personalised experience.

Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous data about page views, user journeys, and website performance.

Marketing Cookies

These cookies are used to measure the effectiveness of our advertising campaigns, track conversions, and deliver relevant advertisements.

20. You can manage your cookie preferences at any time by clicking the cookie icon on our website or visiting our cookie settings. You can also set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.

Links to Other Websites

21. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

22. Epic Software Labs Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Epic Software Labs Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

23. We may also disclose Data to a prospective purchaser of our business or any part of it.

24. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

25. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

26. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

28. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

29. Epic Software Labs Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact Epic Software Labs Ltd by email at info@epicsoftwarelabs.com.

Attribution

30. This Privacy Policy was created using a document from Rocket Lawyer.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@epicsoftwarelabs.com
• Address: 85 Great Portland Street, First Floor, London, W1W 7LT
• Website: titancard.me